FAQs
What is ZMS?
ZMS stands for Zlango Messaging Service, a new way of SMS with funny and expressive icons to make your message more lively and interesting.
How is ZMS different from SMS?
ZMS is a new form of SMS; simply instead of text only, you can now use both text and icons/pictures.
How to use ZMS?
How to download ZMS application?
If you are an Orange customer,
How much it will cost me to download the application?
Rs50 VAT incl. (one-off) to download the application.
Normal WAP and SMS charges apply.
What do I need to be able to download the application?
A wap enabled phone with an Orange prepay or postpay sim.
Your phone model should be on the list of supported handsets, click here
Why can't I download the ZMS application?
Your phone model may not be compatible or if
You are not an Orange customer
You may also not have sufficient credit, if you are an Orange prepay customer.
Contact us on 8900.
While downloading the app, an error occurs. What should I do?
In case of download failure, please try again within 24 hours for free. WAP browsing will be charged.
Which language(s) does ZMS support?
A combination of English, French & Creole
How many icons does the ZMS consist of?
About 800 icons
What is the size of the application?
Application size is 450KB for some types of phones (Java ones) and 2.4MB for other models such as Native Symbian phones.
How many characters can I use with ZMS?
It is the same as SMS, 160 characters
I don't want the text to appear when I'm sending a ZMS to my friends?
Go to icon options - Hide icon text/captions
Can I send ZMS to friends using other operators?
Yes, your friends from other operators who have a WAP enabled phone will receive a normal SMS with a link to view the icon message on a WAP page, however, they will not able to send ZMS back to you
Why can't I use the app after I changed my phone and use the same SIM?
ZMS app. is stored on the phone. So, if you change your phone, you will need to download the app. again.
Why my contacts do not appear when sending ZMS?
Some phones do not allow access to the phone contact list. Only contacts to whom you send ZMS or invitations are stored in Zlango contact list.
For new application, do I need to download again?
Yes, just like any other app.
If I am on roaming and already have the ZMS app. on my phone, will it work?
Yes, you will be able to enjoy ZMS.